We needed a strong cutter pump to handle hardened cooking fats, but did not need to pump high volumes. We bought the 1.1kW pump first but realised it is overpowered for our need, so the later pumps were all 0.75kW. It's a heavy item so it's sent by land. That takes time. The pumps are industrial quality, so they are much bigger and more robust than a typical domestic equivalent. My suggestion is to find a way to allow air to escape in the event that the pump has dry-run, and an improvement to the pipe connection.
Respuesta del proveedor:
Thank you very much for your detailed feedback and continued trust in our pumps. We're glad to hear that the 0.75KW model better suits your application, and we appreciate your recognition of our industrial-grade quality.We completely understand the challenge with shipping heavy equipment over land — thank you for your patience in this regard.
07 Jul 2025